Communications Training | Speech and Drama Workshops

Terms & Conditions


    Speaking Works - Terms and Conditions

    1          Introduction

    1.1       This is where we set out the Terms and Conditions by which we agree to supply
    services to you and/your child/or company

    1.2       When you book or buy any service from us you agree that you will be bound by
    these Terms and Conditions and it is your responsibility to ensure you are familiar
    with them beforehand
    1.3       We have complete discretion to modify, add to or remove any part of these
    Terms and Conditions
    1.4       Our current Terms and Conditions always appear on our Website and a copy is also
    available on request

    2          Definitions

    2.1        In these Terms and Conditions ‘we’, ‘our’, ‘us’, refers to Speaking Works
    2.2       ‘Website’ refers to
    2.3       ‘Class’ or 'Workshop' refers to any activity run by us:
    2.4       ‘Sibling’ refers to a brother, sister, half brother or half sister, step brother or step
    sister who is/are permanently resident at the same address as each other

    3.          Trial Class

    3.1        We will offer you or your child a trial class in our term time
    workshops provided that:
    3.1.1    we have a space available in the class you choose
    3.1.2    your child will be a suitable age for the class
    3.1.3    you/your child have/has not previously attended Speaking Works, which includes holiday workshops   or any other classes run by us from time to time
    3.2        You must have booked the trial class with us in advance and you
    must have received confirmation of this from us by e-mail or letter
    3.3        You must give us contact information, medical and other information we require beforehand
    3.4        For the avoidance of doubt we do not offer trial Sessions
    3.4.1    for holiday workshops, parties, corporate workshops, private 1-to-1 classes
    3.5 The Trial Session will consist of one free regular weekly workshop

    4.         Payment

    4.1        Details of our fees and valid methods of payment can be given on request or found in your invoice
    4.2        Following a trial class, the balance of the term's fees is payable to reserve a space and before commencement
    4.3        Other payments are due when the booking is made

    5.         Discounts

    5.1        You may claim a sibling discount for the weekly workshops

    5.2        We may, from time to time offer other limited discounts. In such circumstances you
    may only claim one discount against the cost of a class or course
    5.3.       You must claim the discount at the time of booking
    5.4.       We reserve the right to amend or withdraw discounts at our discretion

    6           Renewal and Notice

    6.1         In the case of weekly workshops:

    6.1.1      Half a term’s notice must be given, in writing, at or before half term, of a
    child’s intention to leave at the end of that term, or half a term's fees
    are payable in lieu of notice
    6.1.2      There is no provision for a child to leave part way through a term
    6.2        Payment for all term time classes which are renewed or continued is due on the
    penultimate week of the preceding term

    7.         Admittance

    7.1         All our classes are designed to be enjoyed by every participant. We expect the
    highest standards of behaviour from everyone concerned. So if we consider
    7.1.1    the behaviour of any participant to be disruptive, violent or likely to    
    endanger other participants or Speaking Works staff or
    7.1.2    your behaviour towards us or others connected to us, including other
    participants, parents, partners or staff is inappropriate or likely to bring us
    into disrepute we reserve the right to exclude you and/or your child from
    participation in or attendance at any of our classes

    7.2         In the event of exclusion no refunds will be given and we reserve the right to
    pursue payment of any outstanding fees

    8.           Returns and Refunds

    8.1          Refunds will be made in the form in which the original payment was made, except
    cash, which will be refunded by cheque
    8.2          We will make an administrative charge of £5.00 in respect of returned cheques
    and unreasonably disputed credit card payments
    8.3          Where a payment is returned we may exclude you/your child from classes, until
    the returned payment is repaid and we reserve the right to pursue payment of any
    outstanding fees
    8.4          No refunds will be given
    8.4.1    in the event of a cancellation of a class for any reason outside our
    control (e.g. inclement weather). Where a class is cancelled we will
    endeavour to run an extra class to make up the time at the earliest
    convenient time / opportunity convenient to us
    8.4.2    where you/your child misses a class
    8.4.3    where you/your child is excluded from classes pursuant to clause 7
    8.5         All deposits are non-refundable

    9.         Liability

    9.1        Our classes are provided on an ‘as is’ basis, without warranties, conditions or
    representations of any kind save as may be implied by law
    9.2        Speaking Works is not liable for death or personal injury to any participant at any of our classes,
    or any activity related to us, except to the extent that such death or personal
    injury is caused by the negligence or default of any of our partners or staff or any
    other default on our part
    9.3        Speaking Works is not liable for loss of or damage to any personal property belonging to you or
    your child except to the extent that such loss or damage is caused by the
    negligence or default of any of our partners or staff or any other default on our part
    9.4        Without prejudice to the other terms of this agreement, in no circumstances will
    Speaking Works be liable for

    9.4.1    economic losses
    9.4.2    loss of goodwill or reputation
    9.4.3    any other special, indirect or consequential losses or
    9.4.4    loss to third parties

    9.5        Nothing in these Terms and Conditions is intended to exclude or restrict Speaking Works's
    liability for anything which is precluded by the UK legislation from being thus
    excluded or restricted
    9.6        Subject as may otherwise be required by UK legislation, our total liability for any loss,
    costs, damages or expenses or other liability shall not exceed the fees due for the
    services provided

    10.    Miscellaneous

    10.1      It is your responsibility to provide us with full details of any medical condition or
    anything else that may be relevant to your/your child’s participation in a class and to
    keep us informed if this situation should change. You must also provide us with such
    further details as we may require
    10.2      We may take photographs or film, video or audio recordings of classes, performances
    and related activities that may be used for marketing and promotional purposes. If
    you do not wish to be included/ you do not wish your child to be included in these
    materials please let us know at the time of booking
    10.3     These Terms and Conditions and any documents referred to herein form the entire
    agreement between us in connection with your booking, purchase and enjoyment
    of any of our services
    10.4      A person who is not a party to these Terms and Conditions or any agreement of
    which these Terms and Conditions form a part shall have no right under the
    Contracts (Rights of Third Parties) Act 1999 to enforce any of its terms
    10.5      If on any occasion we do not enforce a right or provision of these Terms and
    Conditions we shall not be deemed to have waived that right or provision
    10.6      If any provision of this agreement is held to be invalid or unenforceable, such
    provision shall be struck out and the remaining provisions shall remain in force and

    11        GOVERNING LAW AND JURISDICTION (Governing Law and Jurisdiction)

    11.1      This Agreement will be governed by the laws of England and any user of the
    Website hereby agrees to be bound exclusively by the jurisdiction of English courts
    without reference to rules governing choice of laws
    11.2      Our relationship with you is governed exclusively by English Law

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